PTML Holds Leadership Seminar to Enhance Service Delivery, as Miko Rewards two Officers

By Stella Okocha 

The Port & Terminal Multiservices Limited (PTML) Area Command of the Nigeria Customs Service on Tuesday the 11th of August , 2026 organised a Leadership Seminar, aimed at strengthening leadership capacity, professionalism, and teamwork among senior officers of the Command

The seminar which took place at the Conference Hall of the Command, was organised in line with the vision of the Comptroller-General of Customs, Bashir Adewale Adeniyi, to build a more efficient, motivated, and service-oriented workforce.

Declaring the seminar open, the Acting Area Controller, DC Nura Ibrahim Miko, emphasised that effective leadership is critical to achieving the Service’s core mandates of revenue generation, trade facilitation, and suppression of smuggling.

The Acting Area Controller delivered the lecture of the first session on the topic : Leadership and Followership: Building a Culture of Collaboration and Excellence; and participants were taken through sessions on strategic leadership, effective communication, decision-making, conflict management, and ethical conduct.

He noted that the Command remains committed to initiatives that promote the welfare, health, and productivity of officers, including the recently commenced Work-Life Balance Initiative.

Participants in the leadership seminar were drawn from the rank of Chief Superintendent of Customs to Deputy Comptroller of Customs.

DC Miko commended participants for their active engagement and charged the officers to translate the lessons learnt into improved service delivery within the Command.

He also used the opportunity to reassure stakeholders and the trading community of the Command’s commitment to professionalism, transparency, and ease of doing business .

Some of the highlights of the event includes the presentation of Certificates of Excellence to Assistant Comptroller J.O. Ezekuse, Officer-in-Charge, Mile 2 Gate; and Chief Superintendent of Customs C.A. Ibrahim, Officer-in-Charge, Legal Unit of the Command.

The Acting Controller admonished all officers to keep giving their best in their services to the country as the command has a mechanism to identify and reward diligence, selflessness and efficient service delivery.